Retail Travel Consultant

  • Based: Cleveleys
  • 35 hours are worked over 5 days.
  • We are open 7 days a week including Bank Holidays
  • Salary: Excellent £ per hour + commission and incentive structure

Come and join us at World Travel Lounge as a Travel Consultant, where you’ll get to do what you love doing every day. With your experience in Travel, you’ll do a great job in driving sales.

World Travel Lounge is now Fylde’s coast largest independent high street travel agent. We’re also all about having as much fun as possible at work whilst giving our customers the very best customer experience whilst in one of our stores booking their dream getaway!

As a Travel Consultant, you will be responsible for delivering amazing and fun service as well as the following as part of your role:

Store Profit:

  • Ensure that you hit your profit targets as set by your Line Manager
  • Enhance sales opportunities with up-sell, cross-sell and foreign exchange
  • Increase profit by switch selling to Dynamic Packaging with the use of our group ATOL
  • Be commercially aware of our competitors, what they’re doing and how we can do it differently
  • Support your store in the minimising of local controllable costs

Customer Focus:

  • Take ownership for the consistent delivery of excellent customer care
  • Boost the customer experience by actively connecting with your customer and matching their requirements to the perfect holiday (remember, you can sell hundreds of suppliers to give the customer what they want)
  • Ensure that customer follow ups are dealt with promptly and in line with customer expectations

What You’ll Need:

  • You’ll need to have worked in a high street retail travel agency for a minimum of 1 year.
  • Confident in the use of PC’s, internet and e-mail.

Required experience:

  • Travel agency sales experience (Retail Travel Agent or Homeworker): minimum 1 year


  • Experience of working with the following systems: TASRC, UltraPOS, ViewData, Microsoft Office and Tour Operator Trade Sites & Systems.

Is this you? Apply today, we can’t wait to hear from you!

  • Excellent starting salary.
  • Fantastic commission and bonus structures.
  • An extra day off for your birthday… give yourself a little treat
  • Free on-site parking at selected stores
  • Great discounts on holidays and foreign exchange
  • Educational and fam trips + loads more!
  • Application deadline: 30/06/2022

Job Category: Retail
Job Type: Full Time
Job Location: Cleveleys

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